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Developments in the call centre industry : analysis, changes and challenges / edited by John Burgess and Julia Connell
Material type:
TextPublication details: London ; New York : Routledge, c2006.Description: xv, 205 p. : ill. ; 24 cmISBN: - 0415357020 (hbk.)
- 0203003004 (ebk.)
- 381.142 DEV
Book
| Current library | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|
| Main Library West Wing General Stacks | 381.142 DEV (Browse shelf(Opens below)) | Available | GU-MLW20110023 |
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| 379.2 AIK Beyond access : | 379.46 EDU Education reform in democratic Spain / | 380.1 MAN Scholars in the marketplace: | 381.142 DEV Developments in the call centre industry : | 381.142 EEC E-economy: | 381.440975 GAL The Indian slave trade : | 382.091724 REG Negotiating at the World Trade Organization: |
Includes bibliographical references and index
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