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Citizen satisfaction : improving government performance, efficiency, and citizen trust / Forrest V. Morgeson III.
Material type:
TextPublisher: New York : Palgrave Macmillan, c 2014Description: xiv, 217 pages ; 23 cm Media type: - 9780230341340 (hardback)
- Public administration -- Public opinion
- Public administration -- Management
- Administrative agencies -- Management
- Executive departments -- Management
- Government productivity
- Performance -- Measurement
- Internet in public administration
- POLITICAL SCIENCE / Public Affairs & Administration
- POLITICAL SCIENCE / Government / General
- POLITICAL SCIENCE / Civics & Citizenship
- 352.8 MOR
Book
| Current library | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|
| Main Library West Wing General Stacks | 352.8 MOR (Browse shelf(Opens below)) | Available | GU-MLW23020094 |
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No cover image available | No cover image available | ||
| 352.68 LIF Managing government employees : | 352.7 URB Urban public works administration / | 352.7450971 INN Innovation, science, environment : | 352.8 MOR Citizen satisfaction : | 352.801 CRO Regulation and public interests : | 353 GOV Outline of U.S. government / | 353 GOV Outline of U.S. government / |
Includes bibliographical references and index.
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