Doing Qualitative Research: A practical Handbook/  A gem of a book! This is the perfect primer for novice qualitative researchers. 
David silverman. 
 - London:  Sage Publications,  c2000. 
 - ill.:xv,316p.  Includes Appendix,Glossary & Subject index.  24x17cm. 
<br/><br/><label>ISBN: </label>0761958231 
<br/><br/><label>Dewey Class. No.: </label>300.72SIL