TY - BOOK AU - Steel,Jon TI - Truth, lies, and advertising: the art of account planning SN - 0471189626 U1 - 659.111 STE PY - 1998/// CY - New York PB - Wiley KW - Advertising campaigns KW - United States KW - Planning KW - Advertising KW - Advertising agencies KW - Customer services N1 - Includes bibliographical references (p. 277-279) and index ER -