Shoemaker, Stowe Marketing leadership in hospitality and tourism : Strategies and tactics for competitive advantage / Stowe Shoemaker, Robert C. Lewis, Peter C. Yesawich - 4th ed. - xxv, 661 p.: co. ills., maps ; 28 cm Includes bibliographical references and indexes ISBN: 0-13-118240-4 Subjects--Topical Terms: Hospitality industry--Marketing Dewey Class. No.: 910.460688 SHO