TY  - BOOK
AU  - Barkley, Bruce.-
TI  - Customer-driven project management: building quality into project processes
SN  - 0071369821
U1  - 658.4013 
PY  - 2001///
CY  - New York
PB  - McGraw-Hill
KW  - Project management
KW  - Total quality management
ER  -