Spangle, Michael. <br/><br/>
Negotiation :  communication for diverse settings / 
by Michael Spangle and Myra Warren Isenhart. 
 - Thousand Oaks, CA :  Sage,  c2003. 
 - xxii, 435 p. :  ill. ;  26 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0761923489  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management.<br/>Negotiation.
<br/><br/><label>Dewey Class. No.: </label>303.69 SPA