Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons.
Material type: TextPublication details: Boston, Mass. : McGraw-Hill/Irwin, c2004.Edition: 4th edDescription: xx, 587 p. : ill., maps ; 27 cm. +ISBN:- 0072823739
- 658 FIT
Current library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|
Main Library West Wing General Stacks | 658 FIT (Browse shelf(Opens below)) | Available | GU-MLW23061426 | ||
Main Library West Wing General Stacks | 658 FIT (Browse shelf(Opens below)) | Available | GU-MLW23061203 | ||
Main Library West Wing General Stacks | 658 FIT (Browse shelf(Opens below)) | Available | GU-MLW23061204 |
Includes bibliographical references and indexes.
System requirements for accompanying computer disc: Pentium based processor, Microsoft Windows 98/2000/XP, Microsoft Internet Explorer 5.5 as default browser, Microsoft Office or equivalent.
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