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	1.		Total Quality Management:The route to improving performance by Oakland, John S Edition: nRev. ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Oxford: Butterworth-Heinemann Ltd, 1993 Availability: Items available for loan: Main Library East Wing (1)Call number: 658.5 OAK. Found in Open Library: Place hold Add to cart (remove)
	2.		Total quality management text with cases/ by Oakland, John S Edition: 3rd ed._ Material type: Text; Format: print ; Literary form: Not fiction Publication details: Oxford: Butterworth, 2003 Availability: Items available for loan: Main Library East Wing (1)Call number: 658.4013 OAK. Found in Open Library: Place hold Add to cart (remove)
	3.		Total quality management: text with cases/ John S. Oakland by Oakland, John S.- Edition: 3rd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: London; Butterworth Heinemann, c2003 Availability: Items available for loan: Main Library West Wing (1)Call number: 658.562 OAK. Found in Open Library: Place hold Add to cart (remove)

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