| 000 | 00505nam a22001697a 4500 | ||
|---|---|---|---|
| 999 |
_c11590 _d11590 |
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| 008 | 230619b ||||| |||| 00| 0 eng d | ||
| 020 | _a0750657405 | ||
| 082 | _a658.562 OAK | ||
| 100 | _aOakland, John S.- | ||
| 245 |
_aTotal quality management: text with cases/ _bJohn S. Oakland |
||
| 250 | _a3rd ed. | ||
| 260 |
_aLondon; _bButterworth Heinemann, _cc2003. |
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| 300 |
_ax,483p.; _bill. _c25cm |
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| 500 | _aIncludes bibliographical references and index | ||
| 650 | _vManagement | ||
| 942 |
_2ddc _cBOOK |
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