000			00540nam a22001577a 4500
999			_c6446 _d6446
008			200320b ||||| |||| 00| 0 eng d
020			_a0130933872
082			_a658.4013
100			_aGoetsch, David L.
245			_aQuality management: Introduction to total quality management for production, processing and services/
250			_a4th ed.
260			_aNew Jersy: _bPrentice Hall _c2003.
300			_axviii, 858p.;ill.: _bIncludes bibliographical references and index. _c22cm.
650			_2Total quality management
942			_2ddc _cBOOK